Connection that Powers Our Growth

April 20-22, 2026
Paradise Point Island Resort,
San Diego, CA

Event Overview

About NexUs

NexUs is where our ambition meets our execution. It is the bridge between our boldest goals and the reality of our results.

In San Diego, we will dive deep into how we strengthen these bonds. We will align our product expertise, sharpen our AI roadmap, and—most importantly—reconnect as one global team.

Let’s bring the NexUs vision to life and drive TaskUs forward, together.

Client Excellence Awards

April 21, 2026
SideBar Nightclub

The theme for the evening is The Afterglow. This is our time to celebrate the momentum we’ve built and the bright future ahead as we recognize the individuals and teams who set the standard for excellence this past year.

Dress Code: The venue will be transformed with neon accents and immersive lighting to keep the energy glowing all night. We encourage light-colored attire (whites, creams, or pastels) to catch the light, though you are also welcome to go full neon-themed to match the energy of the night!

Agenda | Day 0


2:00 PM

Pickleball Open Play

Pickleball Court, Paradise Point Resort & Spa


4:00 PM

Speaker Tech Run

Sunset Ballroom


5:00 PM

Welcome Reception & Registration

Sunset Ballroom


Agenda | Day 1 | Motivation Monday: Let’s Get Pumped


7:30 AM

Networking Breakfast & Portraits

Sunset Deck


9:00 AM

Event Kickoff

Jarrod Johnson
Sunset Ballroom


9:30 AM

TaskUs Culture & Core Value Recognition

Jarrod Johnson
Sunset Ballroom


10:30 AM

Icebreaker


10:45 AM

Break


11:00 AM

2025 Year In Review & State of the Business/2026 Goals

Jarrod Johnson
Sunset Ballroom


12:00 PM

Q&A


12:15 PM

Lunch & Portraits

Sunset Ballroom


1:15 PM

Autonomous Vehicles

Omar Zoubi & Nick Allen
Sunset Ballroom


2:00 PM

Agentic AI

Chris Delambo & Joe Anderson
Sunset Ballroom


2:45 PM

Break


3:00 PM

Client Relationships 102

Toriah Van Heuvelen
Sunset Ballroom


4:00 PM

Breakout: What Makes Clients Leave


4:15 PM

Net Competitor Take Out

Jarrod Johnson
Sunset Ballroom


4:30 PM

Early Warning System

Toriah Van Heuvelen & Jeramie Parsons
Sunset Ballroom


5:00 PM

Day 1 Closing


5:15 PM

Free Time & Portraits

Sunset Ballroom


6:30 PM

Dinner

Pine Hill


Agenda | Day 2 | Tactical Tuesday: Empower Our Sellers


7:30 AM

Networking Breakfast & Portraits

Sunset Deck


9:00 AM

Opening/Reminders

Jeramie Parsons


9:15 AM

Operations and Sales Working Hand in Hand

Jarrod Johnson & Stephan Daoust
Sunset Ballroom


10:15 AM

Trust & Safety / Wellness

Rachel Lutz-Guevara
Sunset Ballroom


11:00 AM

Break


11:15 AM

AI Services & AI Safety

Phil Tomlinson & Rick Balzano
Sunset Ballroom


12:00 PM

New Logo

Charley LeMaster
Sunset Ballroom


12:30 PM

Lunch & Portraits

Sunset Ballroom


1:30 PM

Island Wellness Walk

Rachel Lutz-Guevara
Sunset Ballroom


2:00 PM

Sales & Lead Generation

Phil Hernandez
Sunset Ballroom


2:45 PM

Revenue Operations (SF Hygiene, Tribble)

Jeramie Parsons
Sunset Ballroom


3:30 PM

Break


3:45 PM

2026 Focus – How Marketing is Going to Support Us

Ramya Kumaraswamy
Sunset Ballroom


4:30 PM

Site Visit Best Practice

Aleks Bogdanovski & Ces Sevilla
Sunset Ballroom


5:15 PM

Day 2 Closing


5:30 PM

Free Time & Portraits

Sunset Ballroom


7:00 PM

The Afterglow: Client Excellence Awards Night

SideBar Night Club


Agenda | Day 3 | Wrap up Wednesday: Close Out Strong


7:00 AM

Wellness Activities:
Yoga and Meditation (1hr)
Sound Bath and Meditation (1hr)
Bike Tour (1hr30min)


8:15 AM

Freshen Up from Morning Activity


8:45 AM

Networking Breakfast & Portraits

Sunset Deck


9:30 AM

Opening/Reminders


9:45 AM

Frontier: What We’re Doing and Demo

Frontier Team
Sunset Ballroom


10:30 AM

Financial Crimes & Compliance

Pragya Agarwal
Sunset Ballroom


11:00 AM

Robotics

Rick Balzano
Sunset Ballroom


11:30 AM

Break


11:45 AM

Q & A with CCO + Direct Reports

Sunset Ballroom


12:45 PM

Day 3 Closing


1:00 PM

Lunch & Portraits

Sunset Ballroom


2:00 PM

Departures


The schedules are subject to change based on timing and availability.

IMPORTANT REMINDERS

Gearing Up for the CCO Kickoff

We want to make sure everyone is fully prepared to make the most of our time together. To ensure a smooth and impactful experience, please keep the following reminders in mind.

Dress Code & Packing
  • Daily Sessions: The attire is Business Casual. Think “San Diego vibe”—polished but comfortable and appropriate for the coastal weather.
  • Active Sessions: Please pack activewear and sneakers. We have team-building activities scheduled that will require you to be on the move.
  • The Afterglow Party: We encourage light-colored attire (whites, creams, or pastels) to catch the light, though you are also welcome to go full neon-themed to match the energy of the night!
Transportation & Logistics
  • The Afterglow Party: Please note that transportation to SideBar Nightclub is not provided. Participants are responsible for booking their own Uber or preferred rideshare to and from the venue. We recommend carpooling with your teammates to get the party started early!
Professional Presence
  • Headshots: We will have a photographer on-site for professional portraits. If you are new to the team or your current headshot is outdated, please take advantage of this to refresh your profile.
  • Beyond the Screen: We’re trading Zoom squares for high-definition, face-to-face energy. There is no substitute for the rapport built in the same room—take this chance to turn “virtual colleagues” into real-world partners.
Networking & Engagement
  • Step Outside the Circle: The magic of NexUs happens when we cross-pollinate. We encourage you to socialize and connect with colleagues outside of your immediate team or usual “work circle.”
  • Be Present: We have a packed agenda with deep dives into our AI roadmap and service offerings. To get the most out of these workshops, we ask that you minimize distractions and stay fully engaged during sessions.
Pro-Tips for a Great Kickoff
  • Do Your Homework: Review the latest service offering decks and our current AI initiatives beforehand so you can contribute effectively to the strategy sessions.
  • Pace Yourself: It’s a marathon, not a sprint. Stay hydrated, take breaks when needed, and bring that high-energy TaskUs spirit to every session.
  • Tech Check: Keep your devices charged and ensure you have the event microsite saved and ready to go.

Our Venue Map

All Set for NexUs?

Keep an eye out on this space for more announcements coming soon!