The Workforce Behind Immersive Spaces: Building Resilience in Virtual Reality Safety Operations

As VR platforms grow, the people protecting these immersive spaces are under increased pressure. A new TaskUs Division of Research study examines the experiences of VR moderators, as they shield users — many of them children — from harassment, abuse and other harms in virtual worlds.

The demands on this frontline are physical, emotional and psychological. Cybersickness, sensory overload and exposure to toxic behavior are daily parts of the job. Without proactive support, burnout and operational safety failures are inevitable.

Backed by qualitative research and real-world insights, the report introduces a practical framework to help companies build healthier, more resilient safety teams.

What’s inside:

  • Why VR moderation is unlike any safety work before it
  • Firsthand accounts of the physical and emotional toll of the job
  • How moderator wellness impacts performance, retention and platform trust

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