Read our client stories to see how we deliver

Technology

Built for startups
Trusted by enterprise

Not all CX issues are equal. We deploy AI to automate simple tasks and build expert teams for complex needs, scaling high-value support, delivering excellence and driving growth.

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Antoine, Data Science, Taiwan

No. 1
Vendor partner

By technology conglomerate

114%
Revenue goal per call

For legal tech platform

95%
Average CSAT (vs. 85% target)

For a smart home climate control systems company

How We Help

Automating the simple, humanizing the complex

We boost customer service efficiency with AI for routine tasks and effectiveness through smart escalation, expert training and empowered teams equipped to handle complex issues with skill and context.

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Frontline focus

With a people-first culture, science-backed training and AI tools, we empower our teammates to excel. Our Wellness & Resiliency programs and top-tier benefits foster satisfaction, driving retention and performance.

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AI innovation

We work with the largest players in the space to help build and train their AI, as well as apply GenAI internally to optimize teammate performance bringing efficiency, productivity and satisfaction to the next level.

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Process evolution

Our open culture transforms frontline wisdom into competitive advantage. By prioritizing their insight, we enable the people closest to the process to drive improvement and create better outcomes.

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Analyst Report

Why TaskUs stands out in the CX market

Frost & Sullivan named TaskUs a top 3 Leader in the 2025 Frost Radar™: Customer Experience Management Outsourcing, citing our AI-powered solutions, innovation, and diverse service portfolio.

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Meet Our People

Cory Henderson

DVP, Client Services

Cory has nearly 20 years of experience. He started as a frontline teammate, giving him a unique perspective of the industry.

What we do

Our services

Tech support

We combine our experience in emerging technologies, product innovation and agile customer support to deliver comprehensive tech support and internal help desk solutions.

Services

Tech support

  • Tier 1 and Tier 2 problem solving
  • Digital & voice tech support
  • Security helpdesk
  • Remote assistance
  • Quality assurance
Help desk solutions (internal support)
  • Employee support – workforce management
  • Internet helpdesk
  • Hardware helpdesk (Level 1 and Level 2)
  • Software helpdesk (Level 1 and Level 2)
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Digital customer experience

We scale support functions and apply the latest tools to drive efficiencies and solve complex customer issues.

Services

User support

  • Chat/email
  • Phone
  • In-app
  • Text
  • Social media
  • Community
  • Forum management
Risk mitigation
  • ID verification
  • Enhanced due diligence
  • Continuous due diligence
  • Know-your-transaction
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AI data services

We power the advancement, maintenance and security of AI models.

Services

AI training

  • Data collection & creation
  • Data annotation
  • Data evaluation & relevancy for ads, search & social media
  • Crowdsourced data via TaskVerse
Content moderation
  • Prompt & response writing & rating
  • Red teaming
  • Real-time content moderation
  • Egregious content review & classification
  • Policy development & refinement
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Revenue generation, retention and protection

Our growth mindset-oriented teams deliver market-leading sales results and exceptional experiences, while our risk and response teams protect against threats.

Services

Pre-acquisition

  • Outbound lead generation
  • Ideal customer profile (ICP)/personas
  • Lead qualification
Acquisition
  • Inbound/outbound acquisition (awareness, consideration & conversion)
  • Omnichannel: chat, email, phone, social
  • Full cycle selling
Account management
  • Adoption, loyalty & engagement
  • Customer success management across channels (phone, email, chat, social)
  • Retention, winback, upsell & cross-sell
Financial crime & compliance
  • Identity management
  • Fraud
  • Compliance
  • Digital transformation
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Meet Our People

Aleks Bogdanovski

DVP, Business Development and Strategic Growth

Aleks is a COP and CPA with 20+ years of experience. He is known for driving growth and delivering innovative solutions.

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Analyst Report

How to set high standards in AI training

TaskUs named a Leader in the Everest Group Data Annotation and Labeling PEAK Matrix Assessment 2024

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Proven Excellence

Our results

See all results

Connect with a TaskUs Expert