Robot deliveries may seem autonomous, but behind every smooth trip is a person ready to intervene. For one major robot delivery manufacturer, scaling demand outpaced in-house resources and time-consuming training methods stalled growth.

We helped the company build a smarter, more agile remote workforce to monitor and assist delivery robots in real time without driving up costs, including:

• Refining hiring to prioritize quick decision-making and tech skills
• Replacing static training with hands-on labs and live coaching
• Enabling 24/7 global coverage and flexibility during peak periods