Online platforms grow by expanding their customer base and reach. Plus, offering more product options for customers helps boost order frequency and sales.
A leading food delivery platform recognized this growth opportunity and sought a partner to accelerate its plans to acquire more merchants and penetrate new markets, particularly in Australia.
The company had been partnering with TaskUs since 2017 to support multiple lines of business, and expanded our work further adding sales as a service to our engagement. The scope includes inbound voice and chat sales, merchant lead generation and other special projects.
Learn how our talent acquisition strategy, in-depth training and holistic employee support helped sales experts surpass productivity, conversion rates, quality and NPS goals.
