Read our client stories to see how we deliver

Wellness & Resiliency

Where employee wellness comes first

Frontline teams doing high-pressure digital work deserve proven support. Our science-backed, clinician-led programs are built to protect their mental health and drive performance.

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Gwenneth Quirong

Gwen, Community, Philippines

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How We Help

Protecting people Powering digital safety

Behind every safe platform, accurate AI and empathetic customer interaction are real people doing high-stress, high‑impact work. Our wellness programs deliver expert care, resilience training and end-to-end support — empowering teams to thrive.

Rachel Lutz Guevara
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Meet Our People

Rachel Lutz‑Guevara

DVP, Trust & Safety

Rachel is a licensed mental health professional, leading global Trust & Safety operations, innovation and employee psychological health.

Wellness as a service

Your partner for launching,
enhancing or reinforcing
wellness programs

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Resiliency studio

Support employee mental health with the first peer-reviewed psychological health and safety program tailored to stress levels, from back‑office and CX work to high-risk content

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Global life coaching

Empowering employees to actively pursue well‑being through transformative coaching that builds self-awareness, sparks personal growth and drives lasting change

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Tooling and technology

Combining clinical expertise with custom-built wellness tech (like Shield, Centered and LetUsKnow) to reduce the impact of sensitive content and support moderator well‑being at scale

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Advanced services and consulting

Expert-led assessments that identify program gaps, mitigate risk, measure ROI and build stronger wellness strategies — powered by clinical insight and a proven four-phase model

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Division of Wellness & Resiliency Research

We lead in psychological health and safety with a dedicated research team that drives innovation across services — publishing 10+ studies a year and partnering with top institutions to validate neuroscience-based interventions for moderator well-being.

PEER REVIEWED RESEARCH

The hidden impact of misinformation on moderators

Together with PNAS Nexus, we examined how repeated exposure to misinformation affects moderators’ belief in false claims.

Proven Excellence

Our results

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Vina Paglicawan
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Meet Our People

Vina Paglicawan

Sr. Dir., Wellness & Resiliency

Vina is an ICF-certified coach. She leads 120+ wellness and mental health professionals supporting TaskUs teammates worldwide.

Jolguer Perez
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Meet Our People

Jolguer Pérez

Dir., Global Research and Data

For 10+ years, Jolguer has been transforming companies through data and research. In his current role, he leads efforts to protect Trust & Safety workers.

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