A digital health and weight loss platform needed to optimize how it handled prior authorization as demand for GLP-1 medications surged. Initially, its in-house team managed the entire process, but the requests quickly became overwhelming,
To free its team to focus on supporting patients, the company decided to outsource for the first time and needed a partner who understood healthcare system complexity as well as urgency.
Read this case study to find out how:
- Industry-experienced teams get productive faster.
- AI-powered tools solve process bottlenecks and inefficiencies.
- Combining people and tech delivers better outcomes.
