Read our client stories to see how we deliver

Social Media

Digital trust
Delivered worldwide

We power leading digital platforms with mission-critical moderation and AI data services at scale, while prioritizing team well-being to deliver safe, authentic user experiences across an ever-changing content landscape.

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Bhavya, Ops, India

96%
Precision average

For a social media tech company

93%
Moderation quality score

For a social media tech company

50%
Attrition reduction

For a social media tech company

How We Help

Global reach, local understanding

Supporting 30+ languages, and specialized regional coverage, our secure, multi-geo operations support thousands of specialists who maintain platform safety while adhering to diverse regulatory environments.

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Resilient teams
Revolutionary results

Our proprietary frontline well-being model sustains operations in challenging content environments. With evidence-based support and thoughtful work design, we deliver superior quality without the burnout so common in the industry.

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Precision at scale
Trust acceleration

With benchmarks 30% above industry standards and rapid training, our teams deliver operational excellence, supporting millions of accurate decisions daily so platforms can confidently enforce community norms across operations.

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Safe experience
Brand assurance

We protect digital communities with 99.8% accuracy, removing scams, graphic violence and other harmful content before it reaches users, safeguarding both brand reputation and user trust.

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Case Study

Powering lifelike VR

11k+ videos and a human-in-the-loop review process helped deliver realistic, immersive experiences.

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Meet Our People

Violane Duchateau

SVP, Client Services

Violaine has grown client relationships since 2015 and now oversees our largest account. Outside work, she’s a passionate road cyclist.

What we do

Our services

Content moderation

We apply expert practices developed by our peer-recognized Trust & Safety leaders that span across a wide range of policy areas and content types.

Services

  • User safety
  • Platform & business integrity
  • Actor integrity
  • Live & recorded content moderation
  • Platform & community moderation
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Data operations and enrichment

Our teams handle large volumes of data and content, using the latest technologies for better efficiency and accuracy.

Services

  • Data operations & enrichment
  • Data labeling services
  • Content creation & collection
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Customer experience

Delivering CX excellence is the foundation of everything we do.

Services

  • SMB acquisition
  • Global advertiser support
  • Product & services support
  • Omni-channel care
  • B2B & B2C
  • Phone, email, chat, social, SMS
  • Tech support
  • VIP premium support
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Fraud prevention

Our Financial Crime & Compliance expert practices shield your business and swiftly manage unforeseen incidents.

Services

  • Know-your-everything
  • Identity verification
  • Transaction monitoring
  • Regulatory compliance
  • Fraud detection & response
  • Fraud detection tooling
  • Customer identification program (CIP)
  • Payments – compliance and fraud
  • Incident management
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Meet Our People

Ricky Girson

VP, Business Development

Ricky drives enterprise growth via CX and ops partnerships, using his expertise in telco, entertainment and media.

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Report

TaskUs Named a Trust & Safety “Leader”

See our score in Everest Group’s Trust and Safety Services PEAK Matrix Assessment 2025

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Proven Excellence

Our results

See all results

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