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TaskUs + TrustCon 2023 =
A Safer Online World

Leading the Way in Global Trust + Safety for a Secure Online World

TaskUs is proud to be sponsoring TrustCon for the second consecutive year! This event brings together Trust + Safety (T+S) professionals from all over the world to connect, share, network, and learn from each other. It’s an invaluable platform for celebrating wins and finding innovative and effective solutions to pressing challenges.

This year’s TrustCon agenda is packed with insightful sessions covering diverse, relevant, and compelling topics. Whether your focus is policy development, regulatory affairs, psychological health and safety, or the latest T+S innovations in the Generative AI space, there’s a wealth of topics for everyone to explore.

Keep your eyes peeled for TaskUs’ T+S experts taking part in lightning talks, panel discussions, and presentations throughout the three days. And please don’t forget to visit Us at the TaskUs booth in the exhibition hall!

We’re looking forward to seeing you all at TrustCon 2023! You + Us = A Safe Online World.

July 11 – 13, 2023 | San Francisco, CA
Book a schedule

TaskUs: A Leader and Star Performer

We are a “Leader” and “Star Performer” on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023!

The recognition reflects the biggest year on year gains in Market Impact, Vision, Capability, Positive Client Referenceability, and Investments in our Hybrid solution of “Humans + AI” to detect and remove harmful content.

Read the full report here

We keep you safe.

Through our global Trust & Safety centers, we work across a wide range of policy areas and content types.

Content Workspace
A fully customizable moderation tool suite along with proprietary wellness featured tools to aid safety and improve output.

Know More about our Safety Operations Center
Community Safety
Human expert moderation of graphic and egregious content across social, gaming, dating, live-streaming & marketplaces
  • User Generated Content Moderation
  • Live Audio & Video
  • Broadcast Moderation
  • Chat Moderation
Content Detection
Toxic content detection and risk scoring using machine learning across images, video and text.
  • AI Moderation
  • Toxicity Scoring
  • Add New Classifiers
  • Continuous Improvement
Platform Integrity
Evaluation of brand & advertising components to ensure compliance, safe placement & relevance.
  • Marketplace Listings
  • Ad Moderation
  • Health & Safety
  • Intellectual Property
Content Curation
Review, research & annotate large sets of data for accuracy, ground truth validation & product quality.
Join Us!

Xieyining “Irene” Huang, PhD

Head of Division of Research for Wellness + Resiliency

Dr. Huang is a professional with expertise in both psychology and data science. Her research focuses on improving user experience and wellness interventions.

July 11, 11:10 AM-12:00 PM: The Story Behind the Numbers: Building User-Centered Metrics in Trust + Safety

Priyanka Manchanda

Data Scientist of Division of Research for Wellness + Resiliency

Priyanka Manchanda is a data scientist, specializing in analyzing user behavior and well-being metrics to provide valuable insights.

July 11, 1:30 PM – 2:20 PM: What I Learned in the Past Five Years Building and Maintaining Data Pipelines for Trust and Safety

Rachel Lutz Guevara, LCSW-S

Vice President of Wellness + Resiliency

With over 16 years of experience in technology and business process outsourcing, Rachel Lutz Guevara is a clinical expert, business leader, and thought leader. She is known for her evidence-based wellness programs, global psychological health initiatives, and trauma recovery expertise, all of which are focused on improving the well-being of diverse populations.

July 12, 2:50 PM – 3:40 PM: Proactive Wellness vs. Reactive Wellness at Scale: A Case Study

Jean Claffey

Senior Manager of Wellness + Resiliency

A licensed professional counselor with 25+ years of experience specializing in treating and preventing Post Traumatic Stress for military and civilian clientele. She manages the W+R program for North America, Latin America, and Europe delivering innovative brain-based programming to mitigate the potential adverse effects of content moderation.

July 12, 2:40 PM – 4:10PM: Innovative Brain-Based Interventions for Moderator Psychological Well-Being

Phil Tomlinson

Head of Trust + Safety

Leading the Trust + Safety service line at TaskUs, Phil spearheads strategic partnerships and works at the intersection of content moderation and platform policy. His team helps define online safety’s purpose in our broader society.

July 11: Opening Remarks

Siva Raghava

Senior Director of Trust + Safety

Siva oversees TaskUs’ Trust + Safety Practice, having extensive experience across various divisions related to Content Moderation & Marketplace Risk, including Trust + Safety Policy, Operations, Product, Technology, and Outsourcing. Siva is committed to developing effective Trust + Safety processes to ensure safer online communities. His expertise and passion for the industry make him a valuable asset in scaling these processes from the ground up.

July 13, 1:30 PM – 2:20 PM: Cloudy with a Chance of Misinformation: How Climate Change Denialism is Spread on Social Media

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