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Cookie Policy
Effective as of September 2025, TaskUs Holdings Inc. and its subsidiaries & affiliates (collectively “TaskUs” or “we” or “us” or “our”) have updated the Cookie Policy. For a prior version of our Cookie Policy, click here.
1. Introduction

This Cookie Policy (“Policy”) explains that we believe in being open and clear about how we use your information when you visit our Website. In the spirit of transparency, this Policy provides detailed information about how and when we use cookies on our Website, as well as your rights to control our use of them. For the purposes of this Policy, the term “Website” shall refer to www.taskus.com and all its subdomains and sub-pages (e.g., jobs.taskus.com, marketing.taskus.com, and any other pages under the .taskus.com domain).

2. What are Cookies?

Cookies are small text files that are placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.

There are several types of cookies:

Session Cookies provide information about how a website is used during a single browser session while a user is visiting a website and usually expire after the browser is closed.

Persistent Cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites.

First-Party Cookies are cookies set by the website you are visiting. They have the same domain or subdomain as what is in your browser’s address bar.

Third-Party Cookies are set by third parties that are different from the website you are visiting. These cookies have a different domain or subdomain than what is in your browser’s address bar.

Web beacons, tags and scripts may be used in the Websites or in emails to help us deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. More information about each cookie can be found by viewing our current cookie list below, which is updated periodically to include additional cookies that are not yet listed.

3. Do we use Cookies?
Yes. We, our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Website has the best possible experience.
4. Why do we use Cookies?
Like many websites, we use cookies, web beacons and other similar technologies to administer our website, improve your experience and remember your preferences. Cookies do a lot of different jobs. Some cookies are necessary for the performance of the Website. For example, some First Party cookies hold session information to allow you to navigate from page to page within the Website. Other cookies store information that helps us provide you with more relevant information or advertising that may interest you. When you visit our Website, we, or our partners or affiliates, may use cookies to store information that helps secure and administer our Website, provide you with an improved user experience, and for advertising purposes.
5. How to control Cookies

Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in the Cookie Consent Manager. The Cookie Consent Manager allows you to withdraw your consent on the cookies and lets you select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionalities and areas of our website may be restricted. You may also set and amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

The specific types of cookies served through our Website and the purposes they perform are described in the below section.

Our Website includes third party social media features, such as the Facebook Like button, and third party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Website. Please be aware that your interaction with these third party features is governed by the privacy policy of the third party company providing it. These features may collect information such as your IP address, which page you are visiting on the Website, and set a cookie to enable the feature to function properly. Some third party advertising networks, including Google, permit users to opt-out of or to customize internet browsing preferences. To learn more about this feature from Google, click here.

6. What types of Cookies do we use?
Our use of cookies falls into the following general categories:

Essential Cookies – Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on the Website. For example, essential cookies help remember your preferences as you move around the Website.

Analytics Cookies – These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.

Functionality or Preference Cookies – During your visit to the Websites, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of TaskUs, for example, your preferred language. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Websites you will not have to set them again./span>

Targeting or Advertising Cookies – These Third Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. For example, these cookies remember which browsers have visited the Websites.

We may use any of these categories of cookies on the Website as detailed below:

List of Cookies used on the Website:

CookieDurationDescription
6suuid
2 Years

Provider: 6sense (6sense Insights / Demand Generation)

  • Stores a unique visitor ID.
  • Used by 6sense to recognize visitors across different sessions and websites.
  • Helps us identify anonymous website visitors, track engagement, and connect them with potential sales/marketing opportunities.
    _ga_BY3ESWHF9Q
    1 Year 1 Month

    Google Analytics sets this cookie to store and count page views

    _ga
    1 Year 1 Month

    The _ga cookie, installed by Google Analytics, calculates visitor, session, and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

    _gd_visitor
    1 Year 1 Month

    This cookie is used for collecting information on the users’ visits, such as the number of visits, average time spent on the website, and the pages loaded for displaying targeted ads.

    _gid
    1 Day

    Provider: Google Analytics

    • Stores a unique, randomly generated ID.
    • Used to distinguish users (so Google Analytics knows when multiple requests come from the same visitor within a session/day).
    • Helps generate website usage statistics (e.g., page views, sessions, user counts).
      _gd_session
      4 Hours

      This cookie manages user sessions on the website, ensuring that user interactions are recognized across various web requests. This helps in providing a consistent and accurate user experience.

      Additionally, this cookie is used for collecting information on users’ visits to the website. It collects data such as the total number of visits, average time spent on the website, and the pages loaded.

      __q_state_
      1 Year

      Qualified Chat. Necessary for the functionality of the website’s chat-box function.

      pll_language
      1 Year

      The pll language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way.

      lang
      Session

      Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.

      pardot
      Session (deleted when browser is closed)

      Salesforce Pardot

      • Used to track sessions by assigning a temporary ID while the visitor is browsing.
      • Does not store personally identifiable information (PII).
      • Works alongside other Pardot cookies (visitor_id{account_id}, etc.) to help identify and associate visitor activity with CRM data once a user submits a form or interacts with marketing campaigns.
        viewed_cookie_policy
        11 Months

        The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.

        cookielawinfo-checkbox-necessary
        11 Months

        This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.

        cookielawinfo-checkbox-functional
        11 Months

        The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.

        cookielawinfo-checkbox-performance
        11 Months

        This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.

        cookielawinfo-checkbox-analytics
        11 Months

        This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.

        cookielawinfo-checkbox-others
        11 Months

        This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.

        __cf_bm
        30 Minutes

        Domain: https://app.qualified.com

        • Set by: Cloudflare (a security and performance service used by many websites)
        • Purpose: Helps identify and block malicious bots while allowing legitimate users through.
        • Full name: __cf_bm = Cloudflare Bot Management
        _fbp
        3 Months

        Provider: Meta (Facebook)

        • Tracks website visitors for advertising and analytics.
        • Used by Facebook to deliver a series of advertising products, such as real-time bidding from third-party advertisers.
        __cflb
        1 Hour

        Domain: https://app.qualified.com

        This cookie is used by Cloudflare for load balancing.

        li_gc
        6 Months

        Domain: https://www.linkedin.com/
        Used to store guest consent to the use of cookies for non-essential purposes.

        lidc
        1 Day

        Domain: https://www.linkedin.com/
        This is used for load balancing by routing traffic to the appropriate LinkedIn data center.

        li_alerts
        1 Year

        Domain: https://www.linkedin.com/
        This cookie is used to track the display of alert banners, such as cookie notices or feature announcements, and helps limit how often alerts are shown to users

        bscookie
        1 Year

        Domain: https://www.linkedin.com/
        Used for remembering that a logged-in user is verified by two-factor authentication and has previously logged in

        tu_cc
        Session

        Provider: TaskUs (internal / marketing tracking)

        Purpose: To remember or attribute the campaign/content source a visitor came from (in this case, an “insights” article).

        __q_state_Zu9vpA8vr6C54QwV
        1 Year 1 Month 4 Days

        Domain: https://app.qualified.com

        Provider: Qualified Chat

        Purpose: Contains a number of attributes identifying the website visitor and their interaction with the Qualified Chat Messenger. This identifier is stored in the website visitor’s browser as well as the Qualified Service. Maintains chat state and identity across visits.

        _hjSessionUser_3887834
        1 Year

        Provider: Hotjar

        Purpose:

        • Ensures that data from multiple visits by the same user to your site are attributed to a single Hotjar user ID.
        • Persists the Hotjar User ID, which is unique to the site, and ensures that behavior is attributed consistently across sessions.
        • Helps with session recordings, heatmaps, and user journey analysis.
        AMCV_98CF678254E93B1B0A4C98A5%40AdobeOrg
        2 Years

        Provider: Adobe Experience Cloud (AEC) – specifically, Adobe Analytics / Adobe Audience Manager

        Purpose:

        • Stores the Experience Cloud ID (ECID), also known as the Marketing Cloud ID (MID).
        • The ECID is a unique, persistent identifier assigned to a visitor across different Adobe Experience Cloud solutions.
        • Helps unify visitor identities across domains, devices, and Adobe services for analytics, personalization, and targeted advertising.
        bm_s
        30 Minutes

        Provider: Akamai (Bot Manager / Akamai Bot Detection)

        Purpose:

        • Used to manage and mitigate bot traffic.
        • Helps identify and differentiate between real human visitors and automated requests (bots, scrapers, malicious actors).
        • Collects behavioral and device information for bot detection algorithms.
        7. Updating This Policy

        If there are any material changes to this Policy, you will be notified by the posting of a prominent notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the Websites constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Websites. The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

        If you have any questions now or during your visit, please submit your request through our Contact Us link.

        Last updated September 2025