Everest Group has named TaskUs a Major Contender and a Star Performer in its Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 – EMEA.
The recognition spotlights our strong proficiency in serving multiple countries, scaled local language capabilities and tech-enabled service delivery. This is the third consecutive year TaskUs has been recognized as a Major Contender in the EMEA region.
“By having a balanced mix of digital-first CX solutions, a flexible delivery model, and strategic partnership, TaskUs has strengthened its position as a Major Contender and a Star Performer in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix(R) Assessment 2025 – EMEA,” said Chhandak Biswas, Vice President, Everest Group. “Its proprietary AI ecosystem that includes TaskGPT, modular tools such as AssistAI and AuthorAI, and Maestro, as well as strategic tech partnership with Decagon and Regal, position TaskUs well to drive AI-powered CX initiatives for enterprises.”
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