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TaskUs Named a Leader in Frost Radar™: Customer Experience Management Outsourcing in North America, 2025

Published on July 24, 2025

After analyzing close to 200 service providers across regional and global markets, Frost & Sullivan recognized TaskUs as one of the top 3 Leaders in Frost Radar™: Customer Experience Management Outsourcing in North America, 2025.

This is the second time the analyst group recognized our market position, innovation and capabilities. The Assessment highlights TaskUs’ AI-powered solutions to improve operational KPIs, growth pipeline and diversified service portfolio, including our Wellness & Resiliency program. 

“TaskUs stands out for its differentiated value proposition and specialized services, which is why it was recognized as a Leader in this year’s Frost Radar™,” said Sebastian Manutti, Industry Director at Frost & Sullivan. “Even as macroeconomic headwinds dampened investment across the marketplace, forward-thinking CX management providers like TaskUs are doubling down on high-impact services and strategic partnerships.”


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