• 5- MIN READ

TaskUs DVP of Trust & Safety on How to Combat Compassion Fatigue Among CX Teams

Published on August 6, 2025

Compassion fatigue is one of the biggest, but also the most misunderstood, challenges facing customer service teams.

In a Customerland podcast, TaskUs DVP of Trust & Safety Rachel Lutz-Guevara explains why it’s wrongly treated as a productivity issue instead of a clinical one, and how businesses can build proactive wellness into their CX strategy.

Find out how to deliver 3x better team performance, 4x higher customer satisfaction and 50% lower attrition.


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