AI & DATA

AI innovation that
drives human potential

As creators, deployers and users of AI, we empower enterprises and teams to achieve breakthrough performance while maintaining the highest standards of security and trust.

Caroline, Client Services, UK

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How We Help

We create, deploy and apply AI

We help create safe, reliable AI models, deploy CX-driven agentic AI systems and automate operations to unlock scale, speed and measurable business impact.

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Meet Our People

Spencer Huddleston

VP, AI Operations

Spencer drives frontier AI model and enterprise success, with deep expertise and a commitment to responsible AI.

ANALYST REPORT

A consistent Trust & Safety Leader

Recognized as a “Leader” in Everest Group’s Trust and Safety Services PEAK Matrix Assessment for three consecutive years, we’re distinguished by our vision, strategy and consistent delivery of value.

AI & DATA SERVICES

High-quality AI models

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AI safety & alignment

Red‑team design, policy‑driven data and human‑in‑the‑loop feedback that keep frontier models and downstream applications safe

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Data feedback & evaluation

Global data pipelines, RLHF and synthetic augmentation adapt foundation models for enterprise-scale use cases; human-in-the-loop processes ensure accuracy and continuous refinement

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Model testing & QA

Gold‑standard benchmarks and statistically powered QA to verify robustness, fairness and domain performance — pre‑ and post‑launch

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Deployment support & AI ops

Secure deployment pipelines, real‑time quality monitoring and rapid human triage processes that keep models reliable in production.

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Agentic AI

Navigating the complex implementation process, identifying the right opportunities for automation and ensuring seamless integration with your existing systems and brand voice

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Automation

Maximizing the efficiency of our internal operations and ensuring our teammates are optimized to deliver CX your customers will love

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NIST Accredited
PCI-DSS Level 1 Validated
SSAE 16 Type II Certified
ISO Certified
HIPAA Compliant
HiTrust Certified
Case Study

What it takes to
make AI safe

Deploying AI without rigorous testing is a real reputational and business risk. Red teaming helped uncover an unreleased model’s vulnerabilities and set safety benchmarks in LLM development.

Meet Our People

Brennan Smith

Global VP, GenAI Operations

Brennan has experience in leading global AI services through hypergrowth, scaling ops and partnering with leading companies.

Meet Our People

Rachel Lutz-Guevara

DVP, Trust & Safety

Rachel is a licensed mental health professional, leading global Trust & Safety operations, innovation and employee psychological health.

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