Self Service Portal

Self-Service Portal

A Self-Service Portal is a website or app that enables users to perform transactions without the aid of a customer service representative.

The TaskUs Glossary that you are currently reading is an example of a Self-Service Portal and a knowledge forum for you to learn about the customer service industry and TaskUs.

Related Terms

Privacy Overview

TaskUs and our trusted partners use cookies and similar technologies to access and use your data for the purposes listed below. Please provide your consent for cookie usage on this website. Enable one or more of the cookie types listed below, and then save your preferences.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
__q_state_	1 Year	Qualified Chat. Necessary for the functionality of the website’s chat-box function.
_GRECAPTCHA	1 Day	www.google.com. reCAPTCHA cookie executed for the purpose of providing its risk analysis.
6suuid	2 Years	6sense Insights
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
NID, 1P_JAR, __Secure-3PAPISID,__Secure-3PSID,__ Secure-3PSIDCC	30 Days	Cookies set by Google. Used to store a unique ID for various Google services such as Google Chrome, Autocomplete and more. Read more here: https://policies.google.com/technologies/cookies#types-of-cookies
pll_language	1 Year	Polylang, Used for storing language preferences on the website.
ppwp_wp_session	30 Minutes	This cookie is native to PHP applications. Used to store and identify a users’ unique session ID for the purpose of managing user session on the website. This is a session cookie and is deleted when all the browser windows are closed.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 Years	Google Analytics, Used to distinguish users.
_gat_gtag_UA_5184324_2	1 Minute	Google Analytics, It compiles information about how visitors use the site.
_gid	1 Day	Google Analytics, Used to distinguish users.
pardot	Until Cleared	Salesforce Pardot. Used to store and track if the browser tab is active.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
bcookie	2 Years	Browser identifier cookie. Used to uniquely identify devices accessing LinkedIn to detect abuse on the platform.
bito, bitolsSecure	30 Days	Set by bidr.io. Beeswax’s advertisement cookie based on uniquely identifying your browser and internet device. If you do not allow this cookie, you will experience less relevant advertising from Beeswax.
checkForPermission	10 Minutes	bidr.io. Beeswax’s audience targeting cookie.
lang	Session	Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.
pxrc	3 Months	rlcdn.com. Used to deliver advertising more relevant to the user and their interests.
rlas3	1 Year	rlcdn.com. Used to deliver advertising more relevant to the user and their interests.
tuuid	2 Years	company-target.com. Used for analytics and targeted advertising.