COPC Certification

Outsourcing glossary

Those stinking three letter words.

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COPC Certification

Definition

A COPC Certification is a designation offered by COPC, Inc. (established in 1996) that enables an organization to measure and improve all operational activities that support the customer experience against industry-proven best practices. A COPC Certification is the gold standard.

At TaskUs, we employ the highest level of quality standards, and our COPC Certification exemplifies this. We have operational rigor, strict processes and a keen focus on quality to ensure standardization and commitment across the entire organization.