The Hidden and (almost) Effortless Value of Self-Service

A company’s self-service page is often one of the most overlooked and under-appreciated points of the customer’s experience, but it’s a customer experience (CX) essential.

70% of consumers expect a company’s website to include a self-service application, but shockingly, most organizations have self-help pages that are remarkably underdeveloped.

From monitoring to machine learning tactics to building customer support communities, download our eBook, The Hidden and (almost) Effortless Value of Self-Service, for the ultimate guide in creating a frictionless self-service strategy.