People & Culture
OUR MOST VALUABLE ASSET
We increase your competitive advantage by aligning strategy with talented people and a culture of engagement, fun and learning. Our employees stay for the long term because they love what they do and for whom they do it.
11% VOLUNTARY ATTRITION
49% EMPLOYEE REFERRALS
WHAT DOES THIS MEAN FOR YOU?
Happy, motivated and hardworking employees produce high-quality work that truly feels like an extension of your business. You need empathy and empowerment when handling customer service. You need highly skilled and focused people to oversee crucial back office operations.
We build awesome office spaces. That’s just a fact.
We design each of our core locations with our teammates in mind. Our offices help workers to smile, inspire them and bring a jolt of fun to the work day. These things help us to hire the most qualified workers available who will be responsible for overseeing a client’s outsourced operations.
We want our employees to love where they work. We want to provide our employees with what they need to be successful, productive and, above all, happy. We can also recreate a client’s environment to infuse its culture and its brand identity into our offices, to better ensure that our employees feel like an extension of its in-house team.
For access to the complete 3D virtual tour, please contact us at firstname.lastname@example.org.
We bring the work to our teammates. Our offices are in safe, accessible locations, close to where employees live so that it is easy for them to get to and from work. This environment provides our clients with fantastic business continuity.
Workers can get to the office no matter what else is going on. They are safe to travel on any shift pattern that clients need. Customers have a consistent workforce filled with high-quality teammates that are always available. It’s this type of approach that keeps our attrition rate far lower than the industry average.
Internal candidate referrals are our #1 sourcing channel. Why? The best teammates want to work with the best teammates.
TaskUs has an exceptional referral rate amongst new employees – 71% compared to the industry average in the 30% range. Statistically, referrals are 50% more likely to be hired and to provide higher quality work. In combination, this allows for massive scale capabilities with no time lost.
We partner with clients who provide our teammates with meaningful work. We focus on those that are entrepreneurs, innovators, disruptors and those reinventing themselves to embrace cutting-edge digital thinking. Our teammates rally around a client’s mission and understand its products. They feel pride in working for our customers. Along with our unique culture, this approach to partnerships results in attracting the best possible talent to look after a client’s customers.