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TaskUs Blog

Bringing you the latest trends, tactics, and technology in customer experience, digital customer support, CX consulting, and outsourcing.

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Why Voice Recognition is the Next Big Thing in CX

Crystal Romero

Content Marketing Manager

The New Customer Journey: Big Data and Customer Experience

Ben Hawkins

Director of Consulting Services, CMQ/OE

How to Revolutionize Quality Assurance Approaches for Better Customer …

TaskUs

Why Your Quality Assurance Program is Failing

Ben Hawkins

Director of Consulting Services, CMQ/OE

How to Use Chat Support to Scale CX Operations, Increase Sales, and Im …

Mason Jones

VP of Business Development

How to Improve Customer Support with Automation

Stephanie Eslinger

VP of Business Development

Why Your Chat Support Is Failing

Mason Jones

VP of Business Development

Healthcare Cloud Computing: 6 Ways To Improve Customer Support

Pete Milovcich

Director of Business Development

5 Customer Support Tips Every Retailer Should Know

Stephanie Eslinger

VP of Business Development

The New Customer Experience: Understanding Chatbots and AI

Ben Hawkins

Director of Consulting Services, CMQ/OE

Empower Customers: How to Optimize Self-Service Support

Josh Semler

CX Consultant

CX Summit: 4 Things Every CX Leader is Talking About

Crystal Romero

Content Marketing Manager