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TaskUs Blog

Bringing you the latest trends, tactics, and technology in customer experience, digital customer support, CX consulting, and outsourcing.

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How to Measure Workforce Management

Ben Hawkins

Director of Consulting Services, CMQ/OE

3 CX Trends Driving the Insurtech Industry

Aaron Fischer

SVP of Sales

How To Leverage AI and Language Processing to Analyze Customer Reviews

TaskUs

Why Client Relations Are Your Best Indicator of Success

Ben Hawkins

Director of Consulting Services, CMQ/OE

Alright, Already. How Do I Really Improve Operations at My Company?

Ben Hawkins

Director of Consulting Services, CMQ/OE

How CX Summit San Francisco Pushed the CX Industry Forward

Crystal Romero

Content Marketing Manager

Unpacking the Need for Customer Personalization: Q&A with Phillip …

Bailey Boyd

Business Development

The New Kingdom: How the Consumer Became the New King of Entertainment

Ricky Girson

VP, Media and Entertainment

4 Takeaways from NATPE Streaming

Jackie Lineberger

Business Development

Talk to Customers Like They Talk to Each Other

Blake Bishop

Business Development

Seasonal Shopping Habits Are a Huge CX Opportunity for Retailers. Here …

Jennifer Turner

Vice President, Business Development, Retail

Why Customers Quit Ordering Monthly Goodies to their Doorstep

Bailey Boyd

Business Development