“Between paying next month’s mortgage and the risk of getting infected, what would you choose?” Is this question too extreme? For some, maybe their choices are not that dire, yet there are those who face this grim dilemma on a daily basis.

And that’s just the thing.

This pandemic has forced an unprecedented reality where we’ve come to see the world not from different eyes, but through different screens. Different perspectives and sensibilities based on what gadget you’re holding and from where you choose to see your part of the world. A world where we can no longer go out to actually explore and experience it. Where we are left to our own devices, with our own devices—at home, physically distanced by one form of a lock-down or another. 

Meanwhile, businesses grapple to continue operations, thereby accelerating the emergence of remote work and its vital economic impact in the new normal. 

In developing countries like India and the Philippines, where millions of people depend on outsourcing jobs, employees have to choose between facing risks of infection and the unique set of difficulties in working from home. On the other hand, companies strive for that elusive balance of continuing operations and keeping their workforce safe. The future of remote work depends not just on technology and resources, but also on strong corporate culture and decisive leadership. Things that go beyond the screen and towards authentic connections.

It’s easy to see the world in the safety of screens, but for those who don’t have that privilege, braving the risks is the only option. Knowing this, our next steps as decision-makers are crucial. 

On August 13, TaskUs CEO Bryce Maddock, announced that all employees, unless they are required by clients, or desire to be onsite, are expected to remain working from home until the end of the year.



August 13, 2020