Guardians of the (Anonymity App) Galaxy

Keeping anonymity apps safe from malicious content requires vigilance and expertise.

Vigilance and expertise are imperative for making sure anonymous app communities are kept safe. Image Credit: Jeremy Atkinson courtesy Creative Commons

 

Anonymous apps like Whisper, Secret and Yik Yak have captured national interest  with a healthy debate surrounding their existence and safety. At TaskUs we’re no stranger to the anonymity app space with clients including Whisper and Yik Yak, but it was somewhat grounding to see our name in a recent Gigaom in an article entitled “Meet the anonymous app police fighting bullies and port on Whisper…”

It’s grounding mainly because as a company we don’t spend a lot of time thinking about how we power local startup scenes or the fact that we’re the “anonymous app police.” We spend more time — in this instance — worrying about how to make sure these communities are safe. If that sounds inauthentic, we can assure you it’s not. Anonymity apps present a new dimension to the World Wide Web and society, but we’re more than happy to let people with many more letters before or after their name debate the intricacies of free speech and expression. For us, the goal is making sure we have built a bulletproof system to ensure that no one — not a single person — is hurt physically or mentally by the actions of another user in an anonymous app community.

Each and every one of our team members in the Philippines is clearly aware of how important it is to not let anything slide, and how important their jobs are to the safety and well being of their fellow human beings. Fortunately we can rely on an incredibly compassionate and — more importantly — experienced team of operations and content moderation specialists to make sure that the systems, procedures and execution of these campaigns is aligned with the responsibility in mind, as well as our trademark no-failure approach at TaskUs.