Customer Care

Your customers deserve seamless and exceptional customer support

Contact Us

We can handle customer support across a variety of communication channels, including:

  • Phone
  • Email
  • Live Chat
  • Social Media

Our Approach

At TaskUs our goal is to become an extension of your team. Our U.S-based operations managers will work with you to define and create your customer care solution to ensure that you get a scalable program that maintains your brand’s integrity as well as your team’s needs.

Armed with information on what you need, our local operations managers work closely with their counterparts in the Philippines to create a team tailored to your exact needs.

The TaskUs Difference

Our approach to outsourced customer support goes above and beyond delivering exceptional efficiency. We believe in creating teams that are happy and engaged because happy and engaged teams are stable teams with lower turnover and consistently deliver high quality work.

Our attitude toward team recruitment, management and development is what allows us to keep our attrition rates 60% lower than our competitors.

Hiring team members who truly love what they do (no, seriously check out this video of us to see what we mean) is the cornerstone of the TaskUs
difference and we accomplish it using:

THOROUGH VETTING

We only recruit team members who live and breathe our core values.
No exceptions.

Dedicated Resources

Our team members become dedicated, full-time resources for our clients to ensure that they are fully engaged in your work – all the time.

Strong culture

Our centers are dedicated to engaging our staff through programs that foster collaboration, self improvement, and most importantly - fun.
How can we supercharge your organization? Talk To Us